Matcha and Beyond ships across the UK.

Standard delivery 48 hours*: £3.95 / Next day delivery*: £5.95
* Orders need to be placed before 1PM

Free Shipping: on all orders over £40. Discount automatically applied at checkout.

We currently do not offer international delivery on our website, however if you would like to be quoted for international delivery or require more information please contact us on info@matchaandbeyond.com.

Matcha: As a consumable food product, matcha is not eligible for return or exchange unless it is found to be defective.

Accessories and Gift Sets: Only unopened accessories and gift sets can benefit from the return or exchange policy.

Exchange: If, when you receive your product(s), you are not completely satisfied, you may return the items to us within seven days for an exchange or refund. Returns will take approximately 5 working days to process once the goods have arrived. Items must be unopened and in their original packaging, including all original boxes and packaging materials. If our labels are removed from the product, the warranty becomes void.

We strongly recommend that you fully insure the package you are returning. We suggest using a carrier that can provide you with proof of delivery. Matcha and Beyond Ltd will not be held responsible for items lost or damaged in transit. All shipping back to Matcha and Beyond Ltd is paid for by the customer. We are unable to refund postal fees.

Goods found to be tampered with by the customer will not be replaced but will be returned at the customer’s expense.

If you are returning items for an exchange, please be aware that a second postal charge will apply.